Due to differences in color and lighting used during photography, exact colours and textures of items may vary. Products cannot be exchanged for this reason. We will only exchange or refund an item if it was received with a manufacturing defect or fault.
If a customer does wish to exchange an item because of the aforementioned reasons they must do so within 14 days of purchase. please note that the product must be unused with the label attached.
Once your product has been reviewed you will be contacted by our team who will offer you an exchange for a product of equivalent value.
For returns on International Orders the customer can send their package with a shipping company of their choice to the address below and will need to pay the necessary shipping fee to the shipping company.
Burc Mah. Degirmendere Cad. No:17/A-2 Yenimahalle/ANKARA TURKEY Post code 06210
In most cases refunds will be issued to the same credit card used for the original purchase. Shipping and handling costs are non refundable. We will require up to two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.